Service Department Hours
Light Duty Truck Service:
Monday: 7:30 am - 7:30 pm
Tuesday - Friday: 7:30 am - 5:30 pm
Saturday and Sunday: Closed
Medium Duty Truck Service:
Monday - Friday: 6:00 am - 4:30 pm
Saturday and Sunday: Closed
Our Service Department is committed to fixing your problems right the first time and providing you excellent value on every repair. We understand that a commercial vehicle in the repair shop is not generating revenue for your business. You may schedule an appointment online or call 877-773-3134. We will work to schedule your service or repair on a timeline that minimizes the disruption to your business.
We take pride in having the most qualified technicians in the area. Our ASE certified technicians are experts at diagnosing and repairing your vehicle right the first time. McCormick Motors maintains a high technical training status for all of the vehicles we sell--Chevrolet, Hino Trucks, Isuzu Trucks and Workhorse Custom Chassis. The training standard is a measure of Automotive Service Excellence (ASE) certification levels and completion of manufacturer specific training courses. In most instances we maintain well in excess of the 100% required training for each manufacturer. In addition to training on our truck lines we have Allison Transmission certified technicians and Link Air Ride Suspension certified technicians. For more information on the service and benefits available from each of our manufacturers click on the appropriate logo below.
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All of our products are backed by a comprehensive warranty coverage that includes roadside assistance. For details click on the manufacturer below.
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Light Duty Commercial Service Department Staff
Jim Rudhman, Car and Light Duty Truck Service Manager, joined McCormick Motors in 1984, following his graduation from Ball State University with a degree in marketing management. He is also a graduate of the General Motors Automotive University and for the past seven years has been recognized by General Motors with "Only the Best" organization for his excellence as a service manager
Sheryl Wineland, Automobile and Light Duty Truck Service Consultant, joined McCormick Motors in April 2005. Her previous work experience includes Account Manager and Sales Representative for Ascot Enterprises. She is also the warranty administrator.
Max Richcreek, Automobile and Light Duty Truck Technician, started at McCormick Motors in 1970. He has 100% Chevrolet Certification for Automobile and Light Duty Truck repair. In January 1998, Chevrolet Motor Division recognized Max for his expertise and participation in the Chevrolet Certified Technician program. Of the original 34,000 participating Chevrolet technicians nationwide, only 2,263 attained the highest rating of Master Technician. The Chevrolet Certified Technician program is designed to motivate technicians and raise their level of expertise. The program consists of participation in required training at the General Motors Training Center, in-dealership Certified Training, and a minimum score of 95% or more on a series of exams taken throughout the course of the past year. Max is certified by GM in engine performance and repair, manual and automatic transmissions, brakes, steering, suspension, HVAC, and electrical repair.
Juan Roa, Automobile and Light Duty Truck Technician, started working at McCormick Motors in June 1988. He has 100% Chevrolet Certification for Automobile and Light Duty Truck repair. Juan has an Associate Degree in Automotive Technology from Vincennes University and a Bachelors Degree in Automotive Technology from Indiana State University. In 1994, he achieved his ASE Certification as a Master Technician and in 1997, he received his certification from Chevrolet as a certified technician in engine performance and repair, steering, suspension, brakes and HVAC. In 2005, Juan received his ASE Master Certification for Advanced Level Specialist in Engine Performance and Brakes. Juan is one of the few technicians to achieve this certification in the United States. He is also GM certified Master Technician.
Willie Prescott, Jr, Automobile and Light Duty Truck Technician, joined McCormick Motors over 25 years ago in 1978. He is a graduate of the GM Automotive Training School and works closely with secondary manufacturers on their chassis modifications.
Adam McKinney,Automobile and Light Duty Truck Technician, joined McCormick Motors in July 2003, after graduation from Universal Technical Institute (UTI) in March 2003. He is certified by GM for engine repair, diesel engines, engine performance, electrical systems, brakes, steering & suspension and advanced technology engines. He is also certified as a refrigerant and recycling technician.
Josh Firestone, Automobile and Light Duty Truck Technician, joined McCormick Motors in May 2005. Josh has received GM certification for electrical and Tech 2 courses. He is also ASE Certified for brakes.
Medium Duty Commercial Service Department Staff
Duane Moneyheffer, Medium Duty Truck Service Manager, joined McCormick Motors in 1972 and has nearly 40 years with the company. He spent over 20 years as a heavy and medium duty truck technician before becoming the medium duty truck service manager in 1994.
Doug Helmuth, Medium Duty Truck Technician, joined McCormick Motors in June 2004. Doug has 4 years of automotive repair experience. He is a graduate of the GM Automotive Training School, is ASE certified, and is a graduate of the Duramax Diesel Certification Program. Doug is certified by GM Medium Duty certification for repairs on steering, suspensions, automatic and manual transmissions, brakes, and engines. He is also the lead installer of the LINK air ride suspension system.
Josh George, Medium Duty Truck Technician, joined McCormick Motors following his graduation from Triton High School in June 2004. He was the first technician to participate in the McCormick Motors scholarship program. In November 2004 he departed for Wyoming Tech with a $2,800 scholarship from the dealership and graduated with a degree in diesel technology. Since returning to the dealership Josh has also become certified for Allison transmissions.
Adam Hoffer, Medium Duty Truck Technician, joined McCormick Motors in January 2007. He is a graduate of Warsaw High School and holds an Associates Degree in diesel engines and automatic transmissions from Northwestern University in Ohio.
Customer Service
Ivy Arndt,Service and Warranty Administrator joined McCormick Motors in June 2004. She is a graduate of the Chevrolet Medium Duty Certification Program and has been certified as a Commercial Sales Consultant and Service Consultant. Ivy brings with her 10 years of work experience including Human Resources and Office Manager from International Wire.